Target Launch: Winter 2026 —

Cancellation & Refund Policy

Cancellation & Refund Policy

Each listing may have its own cancellation terms. Before booking, guests should review the host's rules, cancellation window, weather policy, and refund terms.

Default Platform Policy

Guest Cancellation Window

Guests may cancel within the admin-configured window for a refund. The specific window is shown at booking.

Host Cancellation

If a host cancels a confirmed booking, the guest receives a full refund.

Weather & Safety Cancellations

Weather or safety-related cancellations may be reviewed by admin on a case-by-case basis.

No-Shows

No-show bookings are not automatically refundable.

Rule Violations

Bookings cancelled due to rule violations are not refundable by default.

Admin Review

Refunds are subject to admin review and payment processor timelines.

Important Notes

  • Guest service fees are non-refundable except in cases of platform-initiated cancellation.
  • Approved refunds are returned to the original payment method.
  • Refund timing depends on the payment processor and may take several business days.
  • Hosts may offer reschedule credits at their discretion.
  • All cancellation timelines are configurable and may be updated by the platform.

Questions About a Booking?

Contact Hydrotherapy Near Me support for help with cancellations or refunds.

Contact Support

This policy is provided for informational purposes and may be updated. It is not legal advice. Where a host specifies different terms on a listing, those terms apply to that booking.